Privacy Policy

Shram Shree is a unified mobile application developed as a digital platform for workers in Madhya Pradesh, with the Department of Labour, Government of Madhya Pradesh.

The application is designed to bring worker welfare, health, mobility, labour services, and access to government entitlements onto a single mobile platform. Shram Shree aims to reduce the need for repeated office visits and paperwork and provide workers with accessible, multilingual, mobile-first government services.

The application may include services such as Health Screening, Labour Services, and other worker welfare modules that may be introduced from time to time.

This Privacy Policy explains how information may be collected, used, processed, stored, shared, and protected when you use the Shram Shree mobile application and its associated services.

1. App and Developer Information

Shram Shree is intended to provide digital access to government services and welfare-related facilities for eligible workers in Madhya Pradesh.

2. Information We Collect

Depending on the services and features you use, Shram Shree may collect or process the following categories of information:

Personal and Identification Information

• Name
• Samagra ID and related identification information
• Category and other demographic information, where applicable
• Address and residential information
• District, block, Gram Panchayat, village, habitation, ward, and other administrative information

Employment and Labour Information

• Worker registration information

Health Information

Where you use the Health Screening module, the application or associated government systems may process health-related information required for providing the service, which may include:

• Height, weight, blood pressure, blood glucose, and other vital measurements
• General wellness screening information
• Behavioural and lifestyle risk factors

Health-related information is processed only to the extent required for the relevant health screening, referral, welfare, or government service.

Device and Technical Information

The application or associated systems may collect technical information such as:

• Device information
• Application version
• IP address
• Network information
• Date and time of service usage
• Security-related technical information

The information collected depends on the particular service or functionality being used.

3. How We Use Information

Information collected through Shram Shree may be used to:

• Provide digital access to government labour and worker welfare services
• Register and authenticate workers
• Integrate and verify information using Samagra ID and other authorized government systems
• Process applications and requests submitted through the application

4. Health Information and Health Screening

Shram Shree may provide digital health screening services to registered or eligible workers.

Health information collected through these services may be used to support screening, risk assessment, referral, preventive welfare activities, and continuity of applicable government health services.

5. Device Permissions

Depending on the services you use, Shram Shree may request access to device features such as:

• Camera
• Photos, files, and documents
• Location
• Internet/network connectivity

Permissions are requested only when required for the relevant functionality.

You may manage applicable permissions through your device settings. Restricting a permission may affect the availability of the corresponding feature.

6. Personal and Sensitive Information

Certain information processed through Shram Shree, particularly identification and health information, may require additional protection because of its nature.

Such information will be processed only for legitimate government service, welfare, administrative, statutory, or other authorized purposes and in accordance with applicable laws, government policies, and security practices.

7. Sharing and Disclosure of Information

Shram Shree does not sell personal information.

Information may be shared with or made available to authorized government departments, agencies, healthcare facilities, service providers, financial or payment systems, or other authorized entities where necessary to:

• Provide a requested government service
• Verify identity, eligibility, or entitlement
• Provide health screening or referral services
• Process grievances and service requests
• Maintain government records

Information is shared only to the extent necessary for the applicable purpose and subject to applicable government policies and legal requirements.

8. Log Data

The application and associated systems may automatically collect technical and log information, including IP address, device information, operating system, application version, date/time, error logs, diagnostic information, and security-related information.

Such information may be used for:

• Security monitoring
• Troubleshooting
• Fraud and misuse prevention
• Performance monitoring
• Application maintenance
• Service improvement
• Compliance and auditing

9. Cookies and Similar Technologies

The Shram Shree mobile application does not use browser cookies for its normal mobile application functionality.

Associated web services may use cookies or similar technologies where required for their functionality. The applicable privacy notice of the relevant web service may govern such use.

10. Data Security

Reasonable technical, administrative, and organizational measures are used to protect information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Security measures may include access controls, authentication mechanisms, logging, monitoring, encryption or other appropriate safeguards, depending on the nature of the information and service.

However, no electronic transmission, communication network, or storage system can be guaranteed to be completely secure.

11. Children's Privacy

Shram Shree is primarily intended to provide services to workers and beneficiaries who are eligible for the relevant government schemes and services.

The application is not specifically directed toward children. We do not knowingly collect personal information from children for purposes unrelated to the government services provided through the application.

Where age or eligibility information is required for a government service, it may be processed for the purpose of determining eligibility and providing that service.

12. User Responsibilities

Users are responsible for providing accurate information when using Shram Shree and for keeping their device, authentication credentials, and other access mechanisms secure.

Users should not knowingly provide false, misleading, or unauthorized information through the application.

If a user believes that their account or information has been accessed without authorization, they should report the issue through the applicable official support or grievance channel.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or the handling of information through Shram Shree, please contact: